Any unworn items that you would like to return for a full refund must be in our hands within 14 days upon receiving the product, with all original tags still attached and in the same condition as received. Refunds will be issued in the original mode of payment. Items are eligible for an exchange (same product or store credit) if returned within 30 days upon receipt of product. No returns accepted if an item is sold as a FINAL SALE.
Contact Us
We would love to help
Hours of Operation
Monday – Friday:
10:30AM – 6:00PM PST
Frequently asked questions
Does Tvon offer International shipping?
Currently we ship only to Canada. For other countries, please write to us at care@tvon.com
Can TVON Ship my order overnight?
Yes, we can ship your order overnight for a fee.
| Overnight Shipping Fee | |
|---|---|
| Merchandise Value | Fee |
| Below $1000 | 30 USD |
| $1000-5000 | 40 USD |
| $5001-10000 | 45 USD |
| $10001-30000 | 70 USD |
| $30001-50000 | 100 USD |